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By Kelli S. Boling, Carol J. Pardun, Beth E. Barnes, Sheri J. Broyles
Overall:
AI tools are changing daily, but at the time of publishing, the two most prominent (and reliable) are ChatGPT and Google’s Gemini. These are the two we recommend using for the AI exercises at the end of each chapter.
ChatGPT: https://chatgpt.com/
Google Gemini: https://gemini.google.com
Chapter 1:
Doom Scrolling And Its Effect On Your Mental Health. (2023, May 16). UNC Health Caldwell. https://www.caldwellmemorial.org/wellness/wellbeing-with-caldwell/doom-scrolling-and-its-effect-on-your-mental-health/
Impossible Foods: Meat made from plants. (n.d.). Retrieved April 3, 2024, from https://impossiblefoods.com/
Kaado, B. (2023, October 20). Read a book! It’s good for your career. Business News Daily. Retrieved from https://www.businessnewsdaily.com/9998-reading-helps-career.html
La Forge, T. (2024, February 12). The Top 25 Food Trends for 2024. Cozymeal. https://www.cozymeal.com/magazine/top-food-trends
Chapter 2:
Gohil, S. (2023, December 13). 10 Native Advertising Statistics You Need To Know [2024]. https://meetanshi.com/blog/native-advertising-statistics/
Sinha, S. (2023, May 24). State of IoT 2023: Number of connected IoT devices growing 16% to 16.7 billion globally. IoT Analytics. https://iot-analytics.com/number-connected-iot-devices/
Stoll, J. (2024, January 31). Netflix: Number of subscribers worldwide 2023. Statista. https://www.statista.com/statistics/250934/quarterly-number-of-netflix-streaming-subscribers-worldwide/
Stoll, J. (2024, March 8). Number of pay TV households in the U.S. 2027. Statista. https://www.statista.com/statistics/251268/number-of-pay-tv-households-in-the-us/
Stoll, J. (2024, March 13). Hulu—Statistics & facts. Statista. https://www.statista.com/topics/4262/hulu/
Stoll, J. (2024, March 21). Global number of Disney+ subscribers 2024. Statista. https://www.statista.com/statistics/1095372/disney-plus-number-of-subscribers-us/
Chapter 3:
2024 Edelman Trust Barometer. https://www.edelman.com/trust/2024/trust-barometer
Bond Brand Loyalty. (2023). The loyalty report 2023. Retrieved from https://info.bondbrandloyalty.com/loyaltyreport-2023-2-0
Brand Asset Valuator (BAV) https://www.bavgroup.com/about-bav
Brand Key’s Customer Loyalty Engagement Index: https://brandkeys.com/customer-loyalty-engagement-index/
Definition of brand (What is a brand?)—How Brands Are Built. (2018, January 1). https://howbrandsarebuilt.com/definition-of-brand/
Interbrand’s Best Global Brands. https://interbrand.com/best-brands/
Interbrand’s Best Global Brands Methodology. https://www.interbrand.com/best-brands/best-global-brands/methodology
Holloway, N. (n.d.). Salesforce BrandVoice: How USAA Drives The Highest Customer Loyalty In The Insurance Industry. Forbes. Retrieved April 8, 2024, from https://www.forbes.com/sites/salesforce/2020/12/02/how-usaa-drives-the-highest-customer-loyalty-in-the-insurance-industry/
How to retain customers in the insurance industry—Agentero: Blog. (n.d.). Retrieved April 8, 2024, from https://blog.agentero.com/post/how-to-retain-customers-in-the-insurance-industry
Lokono. (n.d.). Our story. Retrieved from https://golokono.com/pages/about-us
Lovemarks. (n.d.). About Lovemarks. Retrieved from https://www.culturehive.co.uk/wp-content/uploads/2013/11/Article-The-future-beyond-brands-JAM28-Lovemarks-2008.pdf
Taylor, D. (2017, February 3). A rare trip inside Disney’s secret animation vault. Vulture. Retrieved from http://www.vulture.com/2017/02/the-disney-vault-is-real-heres-what-its-like-inside.html
TOMS. (n.d.). Improving lives. Retrieved from https://www.toms.com/improving-lives
Chapter 4:
American Marketing Association Definition of Marketing: https://www.ama.org/the-definition-of-marketing
American Marketing Association Definition of Advertising: https://www.ama.org/topics/advertising/
General Mills 2023 annual report: https://investors.generalmills.com/financial-information/annual-reports/default.aspx
General Mills Careers: Associate marketing manager: https://careers.generalmills.com/careers
What is brand architecture? Gravity Group: https://www.gravitygroup.com/blog/what-is-brand-architecture
P&G Careers: https://www.pgcareers.com/global/en
P&G Structure and governance: https://us.pg.com/structure-and-governance/corporate-structure/
Chapter 5:
MRI Simmons (check with your university library for access): https://www.mrisimmons.com/
PRIZM ® by Claritas Zip lookup tool: https://claritas360.claritas.com/mybestsegments/#zipLookup
VALS by Strategic Business Insights: http://www.strategicbusinessinsights.com/vals
Chapter 6:
ABI Inform: https://about.proquest.com/en/products-services/abi_inform_complete/
Best Brands: https://www.interbrand.com/best-brands
Business Source Complete: https://www.ebsco.com/products/research-databases/business-source-complete
Comscore: https://www.comscore.com
Customer Loyalty Engagement Index: http://brandkeys.com/portfolio/customer-loyalty-engagement-index
Edelman Trust Barometer: https://www.edelman.com/trust/2024/trust-barometer
Experian: Connect the dots of consumer identity: https://www.experian.com/marketing-services/marketing-services.html
Google Trends: https://trends.google.com/trends/
Kantar Brand Z: https://www.kantar.com/campaigns/brandz
Most Trusted Brands: https://pro.morningconsult.com/analyst-reports/most-trusted-brands-2023
MRI-Simmons: https://www.mrisimmons.com/
Nielsen Media Data: https://www.nielsen.com/data-center/
Nielsen Media Insights: http://www.nielsen.com/us/en/insights.html
NexisUni: https://www.lexisnexis.com/en-us/professional/academic/nexis-uni.page
PR Newswire: https://www.prnewswire.com/
Reader’s Guide to Periodical Literature: https://www.ebsco.com/products/research-databases/readers-guide-periodical-literature
Statista: https://statista.com
Statista Digital market outlook: Market directory: https://www.statista.com/outlook/digital-markets/market-directory
SWOT Analysis bullets: https://bstrategyhub.com/swot-analysis-of-nike-nike-swot/
Chapter 7:
BrandMentions/Social Mention: https:// brandmentions.com/socialmention/
Facebook’s Cambridge Analytica controversy could be big trouble for the social network: article in TIME: http://time.com/5205314/facebook-cam
bridge-analytica-breach
Social Media Analytics Guide from Netbase: https://www.netbase.com/blog/what-is-social-media
-monitoring-sma-guide-part-2
Talkwalker: https://talkwalker.com
Chapter 8:
Qualtrics: https://www.qualtrics.com
MTurk: https://www.mturk.com
Panel Design by Amerispeak: https://amerispeak.norc.org
/Documents/Research/AmeriSpeak%20Technical%20Overview%202019%2002%2018.pdf
SurveyMonkey: https://www.surveymonkey.com
How teens and parents navigate screen time and device distractions. Pew Research Center: http://www.pewinternet.org/2018/08/22/how-teens-and-parents-navigate-screen-time-and-device-distractions
Chapter 9:
Evok Advertising: https://www.evokad.com
Netnography definition: https://en.wikipedia.org/wiki/Netnography
The ARF David Ogilvy Awards at Consumer Science 2018: Winners. https://thearf.org/2018-arf-david-ogilvy-awards-winners
Chapter 10:
None
Chapter 11:
None
Chapter 12:
An open letter to clients considering an ad agency review: https://adage.com/article/viewpoint/open-letter-clients-ad-agency-review-part-2/308050
Jeep ® Brand Slides Into the Big Game with ‘Electric Boogie.’ https://www.prnewswire.com/news-releases/jeep-brand-slides-into-the-big-game-with-electric-boogie-301744696.html
Nike Air Jordan Commercial: https://www.youtube.com/watch?v=6Obj5eoSpu8
Jeep 2023 Superbowl commercial: https://youtube.com/watch?v=E1UDzo3Tasg
Chapter 13:
None
Chapter 14:
Creative Brief Examples: https://www.workamajig.com/blog/creative-brief
Grey adds a question to every creative brief: How can this work reflect diversity? https://adage.com/article/agency-news/grey-partners-3-diversity-focused-creative/312924
Faris Yakob’s creative brief: https://farisyakob.typepad.com/files/a-new-brief-faris-yakob.pdf
ReD Associates: redassociates.com

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