Multiple Choice Questions

The material here is provided to help you check and reinforce your learning from each chapter. Click on the links below to access multiple choice questions for each part of the book. If you answer a question incorrectly you will be referred to the relevant page of Essential Operations Management, Second Edition, where you can find an explanation of the answer and read more around the subject.

Part 1: Introduction
Part 2: Designing and delivering services and products
Part 3: Managing operations
Part 4: Improving operations

To further aid your revision, the learning objectives and chapter summaries are also available for each chapter of the book.