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Table of contents

1. The Purpose of Marketing

2. Understanding the Marketing Environment

3. Consumer Buying Behaviour

4. Managing Marketing Information for Value Creation

5. Marketing Strategy: Segmentation, Targeting and Positioning

6. The Product as a Point of Value

7. Pricing Strategies

8. Value-Added Distribution Strategies

9. Marketing Communications Strategies

10. Services Marketing

11. Marketing Planning for Value Delivery

12. Marketing in a Global Context

13. Social Media Marketing


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