Web links
The web links on this page point you to a diverse range of external sources for further information. These might give you a springboard for further research, or allow you to download statistical information, help you follow current developments or even encourage you to monitor the job market!
Click on the jump links below to go straight to the chapter you're interested in.
p.4: Download this PDF for a short history of the development of HRM over the last 30 years.
p.8: Go to the website of the following HR professional associations:
Then click on the ‘Mission statement’ or ‘History’. Evaluate the information you find in relation to the history of personnel management. What are the origins of the association?
p.11: The UK’s accession to the EU via the European Communities Act1972 had pervasive effects for employment rights. Following the Brexit vote, a key question is which current EU-derived employment rights the UK Government will preserve, amend or repeal. Visit the website of the Institute of Employment Studies for independent information on how the Brexit vote might affect UK HRM. Also read the online legal opinion of Michael Ford QC. p.14: Download a bonus HRM in Practice feature on employees’ experience of ‘decent’ work.
p.16: Go to the website of the 2011 Workplace Employment Relations Survey for data on the job responsibilities of HR specialists. Has there been any change in the functions performed by HR specialists over the past decade? Are HR specialists involved in all the key areas of activity described in the text? p.18: Go to the website of different HR professional associations:
Click on the ‘Accreditation and/or certification’ button. Using the information you find, compare the practices that HR professionals are formally accredited to practise with those practices listed in Figure 1.2. Does the information on the website give a comprehensive picture of ‘What HRM specialists do’?
p.46: Click here for more information on ethics in business. p.48: Click here for a definition of a ‘green’ economy and for further learning resources on organizational environmental sustainability. p.56: Click here for information on how an increasing number of US companies are establishing ‘corporate’ universities to help to build ‘core’ competencies.
p.73: Click here for for information on carrying out research on the relationship between HRM and organizational performance. p.85: Download this PDF for more information on the logic of causality and the positivist and critical realist view of causation.
p.103: Click here for for a recording of an interview with Meseret. p.107: Click here to access a booklet published in the UK by the Advisory, Conciliation and Arbitration Service – Managing Attendance and Employee Turnover – which provides assistance to organizations that have labour turnover and absenteeism problems. Go also to a site established by the CIPD, which provides information on and access to many HR software products and suppliers. p.110: Click here to access UK statistics that measure work related stress, anxiety and depression. p.117: You can examine ERP software for use in HR at the following web links:
p.122: Explore different ideas of flexibility here. p.127: This site provides resources for individuals working (or wanting to work) from home. p.128: This site examines the problem of bullying in call centres. p.132: Click here for information on redundancy consultation and notification.
p.143: Download a bonus HRM in Practice feature on Adidas.
Adidas | Chapter 5 | PDF Document | (0.288Mb)
p.147: SHL is one of the main suppliers of job assessment software that can be used to develop competencies. Details of its Universal Competency Framework can be found here. Find out more information on job analysis techniques here. p.148: Competency frameworks are now widely established in all kinds of organization. Check the UK Civil Service framework and consider how the effective/ineffective dimensions might be used in recruitment and selection. p.152: Check the services provided by Real Match. How does their Real Time Job Matching process work? p.153: Explore some of the internship opportunities in Yorkshire, UK and the selection process involved by clicking here. p.155: In the UK, ACAS provides examples of job descriptions and personnel specifications. p.164: Selection interviews can be quite daunting for candidates. For particular guidance on competency-based interviews, click here. p.165: The Watson–Glaser test measures high-level verbal reasoning abilities and is often used in selecting managers and professionals. p.166: Find out more about emotional intelligence tests here. You can even try and test online here! p.178: Employability is a key theme in Higher Education. Click here for access to research, models and policies.
p.208: This is a website for NHS employers with advice and links for the appraisal process. p.211: ACAS provides examples of appraisal forms to use, including self-appraisal. p.214: Check this approach to 360-degree review. It also shows how the results are used.
p.224: Learn more about Henry Mintzberg here. p.228: For more on Nonaka’s Ba concept click here. p.229: Learn more about Peter Senge’s view of learning organizations here. p.240: Click here to access resources and ideas for HRD activities. You can also link to a variety of ideas and resources as part of the Free Management Library. p.250: Click here for information about 14 models of coaching. What theories, if any, underpin the models? The Center for Narrative Coaching is based on narrative theories of making meaning through our connections to stories. p.254: Click here for more information on Peugeot-Citroen’s Corporate University. Moderation is a key skill in the use of learning technologies, and a well-known model of this is Salmon’s five-stage model, details of which can be found here.
p.266: Click below to download a bonus HRM in Practice feature on Severn Trent Water.
p.274: Published pay salaries are available for the following countries.
p.279: The campaign for equal pay for women was dramatized in the 2010 film. Click here for a preview of the 2010 film Made in Dagenham, directed by Nigel Cole and starring Rita O’Grady. p.280: Go to the following websites to compare men’s and women’s pay levels:
How does pay for women compare with that for men in your jurisdiction?
p.280: Some links to employment legislation in the UK and Canada are provided below:
p.285: Click below to download a bonus HRM in Practice feature on performance related pay.
p.291: Go to High Pay centre’s website for details of research publications on social equality. You can also read the work of Richard Wilkinson and Kate Pickett The Spirit Level (2009), G. S. Leventhal’s work on ‘organizational justice’ and Will Hutton’s chapter ‘Inequality at a tipping point’ (pp. 91-128) in his book How Good We Can Be (2015).
p.304: Go to the following websites to compare collective labour law relating to unions and union–management relations:
p. 306: For further information on how Brexit could impact on employment click here. For information on ACAS, click here. p.309: For information on how industrial relations strategies in Britain have changed over the past two decades, go to the WERS 2011 website. p.310: Go to the IPA and ACAS websites for information on how many work organizations in the UK have negotiated partnership agreements. p.314: For further information on union presence in the workplace in different countries, go to the International Labour Organization website, and for the figure for EU member states, the EIRO website. p.315: For further information on the union-renaissance report and the latest figures for union recognition agreements, go to the TUC website and follow the heading to ‘Union issues’. p.316: For further information on union membership, governance, services and policies, look at the following organisations: Unite the Union, UNISON, GMB, USDAW, NUT, NASUWT, PCS, CWU, ATL, PROSPECT, TUC. p. 320: For further information on union membership in the EU, go to the EIRO website. p.321: The WERS 2011 survey First Findings is available here. For EU data, click here. p.322: Click below to download some suggestions on how to write a collective agreement.
p.326: Click here for further information on trade union strategies for a ‘green’ economy. p.327: Click below to download an additional HRM in practice feature on partnership arrangements.
p.337: Click below to download a bonus HRM in practice feature on creating union-free workplaces.
p.343: Further details on the research methods used and outcome of the surveys, including information on how managers communicate with their subordinates, can be found at the website of WERS 2011 and www.data-archive.ac.uk. p.347: For general information on employee voice schemes, try the websites below for different countries:
p.349: For more examples of companies introducing EV practices, go to the websites of the following companies: General Electric, Walmart, IBM, ICI or another company you are studying. Once there, go to ‘Employee participation’, ‘Communications’ or a similar prompt. p.352: For more information on JCCs, go to the websites of ACAS and TUC. See also CCMA (South Africa) and AIRC (Australia). p.361: Click below to download a bonus feature on ‘Managing employee discipline’, including the recommended disciplinary procedures of the UK’s Advisory, Conciliation and Arbitration Service.
p.371: For more information on CSR and stakeholders download or listen to an interesting podcast from the Australian Broadcasting Commission: Business wants to make a profit and keep shareholders happy but what do they owe to society? Dame Julia Cleverdon believes business should actively contribute to the social good. p.377: Listen to a podcast on this topic - see: Kick Back: inside the Australian Wheat Board scandal. Caroline Overington was the US correspondent for Fairfax papers when rumours of AWB's corruption first started to break and won awards for the quality of journalism. In the lead up to the Iraq War, Australia's wheat export, AWB Ltd sent more than $290 million to Saddam Hussein's regime in fake 'trucking fees' that were designed to dodge UN-sanctions. p. 380: Compare the ethical statements in the code of conduct of the
CIPD with those contained in the Australian body
AHRI ‘model of excellence’. Use a search engine to find other countries peak HR bodies and compare the various codes of conduct and ethical statements.
p.395: See also Maniv Pathak’s report The Cost to Employers in Britain of Workplace Injuries and Work Related Ill Health in 2006/07, for information on the costs of workplace injuries and ill-health. p. 395: Click here to download a piece on the changing approach to workplace health and safety and history of legislation.
p.396: Visit the websites of any of the following OHS organizations for detailed information on health and safety legislation:
p.401: The NHS Health Scotland has published a guide to Managing Occupational Violence and Aggression in the Workplace.
p.405: Click below for an additional HRM in Practice featureon Workplace Bullying.
p.406: Go to the DrinkAware website for factsheets on alcohol consumption and binge-drinking. p.408: This website contains factsheets on smoking statistics: illness and death. Fact Sheet No. 2 lists both non-lethal illnesses and deaths caused by smoking. p.409: Go to www.gbchealth.org for details on HIV/AIDS workplace policies. Visit the following websites for information on AIDS and HRM:
p.419: Click below to download a bonus HRM in practice feature on home working.
p.431: Go to the following websites: DaimlerChrysler AG, Amicus and the Canadian Autoworkers Union. How do these different companies and unions view the introduction of work teams? Do teams improve performance? Are there any negative outcomes of team working for managers or workers?
p. 520: Click here for more information on the trade union response to the climate change crisis. p. 521: Click here for more information on a ‘green’ economy.
p.527: The vote on June 23, 2016 for the UK to leave the European Union has raised many questions for HRM in the UK as well as for international HRM. For independent information on how Brexit might impact on employment issues, employment law, HRM and labour markets, go to the Institute for Employment Studies's Brexit Observatory. 
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