Table of Contents
PART I: THE FOUNDATIONS OF MANAGEMENT
1. Introduction
2. Organisations, Managers and the Environment
3. Managing in a Changing Environment
4. Ethics and Corporate Governance
5. The Practice of Management
PART II: MANAGEMENT AND PEOPLES
6. Culture
7. Communication
8. Management Influence, Power and Conflict
9. Human Resource Management
10. Leadership and Management
PART III: STRATEGY, POLICY, DIRECTION AND PRIORITIES
11. Strategy, Policy and Direction
12. Marketing
13. Managing Operations and Projects
14. Financial and Quantitative Aspects of Management
15. Organizational and Managerial Performance
PART IV: ENDURING PRIORITIES OF MANAGEMENT
16. Risk
17. Management and Motivation
18. Management on a Daily Basis
19. Management Development
20. Managing in a Global and International Environment
21. Managing for the Present and Future
PART V: SUMMARY SHEETS
